Feedback & Complaints - Northenden Group Practice

To send us feedback online, please complete the form below.

Paper forms are also available from reception or you can call us on
0161 998 3206 to discuss your feedback over the phone.

Compliments, Suggestions & Complaints

Patient’s Name

Patient's Name

Patient’s Date of Birth

Patient’s Address

Patient's Address

Subject

Message

Is this complaint for you or for someone else?

Myself

Someone else

Your Name

Relationship to patient

We will send a consent form to the patient in order to proceed. If we do not receive the consent back, we will be unable to proceed with the complaint.

If you are human, leave this field blank.

Non-urgent advice: Please note

Your feedback should be acknowledged by the GP practice either verbally or in writing within 3 working days. As part of this acknowledgment, you should be informed about the length of time it will take to investigate your feedback.

We aim to reply within 40 working days and up to 60 working days for more complex cases. During the investigation you should be kept up to date with the progress of your feedback/complaint.

Complaints Procedures Leaflet