To pursue a complaint, please collect a complaints form from reception or contact reception on 0161 998 3206 who can complete a complaints form over the phone. To pursue a complaint online, please complete the below form.
Your complaint should be acknowledged by the GP practice either verbally or in writing within 3 working days. As part of this acknowledgment, you should be informed about the length of time it will take to investigate your complaint. We aim to reply within 40 working days and up to 60 working days for more complex cases.
During the investigation you should be kept up to date with the progress of your complaint.
For more information, please see our Complaints Procedures Leaflet.